Shipping policy

Shipping Policy

Order Processing Time

We strive to process and dispatch all orders within 24 hours, Monday through Friday. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Rates and Delivery Times

• Orders Under £100:

  • A flat shipping fee of £4.99 applies.
  • Shipped via Royal Mail.
  • Estimated delivery time: 1-2 working days.

• Orders £100 and Above:

  • Enjoy free shipping.
  • Shipped via Royal Mail First Class.
  • Estimated delivery time: 1-2 working days.

Exclusions

Please note that this shipping policy does not apply to course purchases. For information regarding course purchases, please refer to our General Terms and Conditions.

Delivery Delays

While we aim for timely deliveries, unforeseen circumstances such as postal delays or high-demand periods may affect delivery times. For the latest updates on any potential service disruptions, please refer to Royal Mail's official communications.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing tracking information. This will allow you to monitor your parcel's journey until it reaches your doorstep.

Returns and Refunds

If you wish to return an item, please see our returns and refunds policy